MCMC launches public inquiry on new mandatory standards for prepaid user registration


MCMC said the move will ensure accountability across the entire registration chain, with dealers also bound by Section 51 of the CMA 1998 to prevent malpractices that undermine consumer protection. — IZZRAFIQ ALIAS/The Star

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) is conducting a public inquiry on new mandatory standards for prepaid users.

According to MCMC, the public inquiry on the Proposed Commission Determination on the Mandatory Standards for the Registration of End-users of Prepaid Public Cellular Services aims to "ensure transparency, inclusivity and regulatory accountability in the development of new mandatory standards".

Under the proposed provisions, MCMC will have the authority to issue directives and take enforcement action against service providers and dealers involved in prepaid user registration.

"The new standards is designed to strengthen the integrity of the registration process while enhancing security measures through secure automated platforms with Multi-Factor Authentication (MFA)," MCMC said in a statement today (Oct 15), adding that the proposed Mandatory Standards will replace the existing Guidelines on Registration of End-users of Prepaid Public Cellular Services 2017.

MCMC said the move will ensure accountability across the entire registration chain, with dealers also bound by Section 51 of the CMA 1998 to prevent malpractices that undermine consumer protection.

It will also introduce stronger safeguards for minors or individuals aged between 12 and 17 where they will be required to have their registration process be performed by a parent or legal guardian.

The proposed standards will also introduce a new limit on the number of SIM cards an individual (Malaysian or non-Malaysian) can register to prevent the ongoing issue of SIM misuse.

Industry players, stakeholders, and members of the public are invited to share their feedback and comments through the Public Inquiry Paper channel on MCMC’s website until Nov 28.

 

 

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