Salesforce tells clients it won’t pay hackers for extortion


A Salesforce spokesperson said the company won’t engage, negotiate with or pay any extortion demand. — The Seattle Times/TNS

Salesforce Inc told customers on Oct 7 that it won’t pay a ransom demand from a hacker who claimed to have stolen a large amount of client data and threatened to publish it, according to an email seen by Bloomberg News.

The company said in a security notification that it had received "credible threat intelligence” indicating that a hacking group, known as ShinyHunters, was planning to share information stolen during a security incident earlier in the year involving a number of its customers, according to the email.

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