When doctors work with artificial intelligence, their patients consider them less competent, empathetic and trustworthy, new research suggests. — Photo: Sebastian Kahnert/dpa
BERLIN: Doctors who work with artificial intelligence (AI) are rated less favourably by patients, according to psychologists from the University of Würzburg and Charité Berlin.
A study they conducted found that doctors who state they use AI in their work are perceived as less competent, trustworthy, and empathetic. These reservations were evident even when AI was not used for diagnostic or therapeutic purposes but only for administrative tasks.
