Amazon's corporate workforce may shrink as AI takes over routine tasks


FILE PHOTO: Amazon logo is seen in this illustration taken February 16, 2025. REUTERS/Dado Ruvic/Illustration/File Photo

(Reuters) -Rollout of generative AI and agents will reduce Amazon's total corporate workforce in the next few years, Andy Jassy, CEO of the online retailer said in a note to employees on Tuesday.

Artificial intelligence is reshaping the global workforce by automating routine and repetitive tasks, and industry leaders expect this to prompt a reduction or transformation of certain roles across industries.

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