Amazon claims warehouses are getting safer. Critics say progress is too slow


Employees at packing stations are seen at Amazon's Kent, Washington, fulfillment centre. Injury rates in Amazon’s warehouses have drawn state and federal scrutiny. — The Seattle Times/TNS

Injury rates in Amazon warehouses fell in 2024 for the third year in a row, but a coalition of labour unions that tracks the data said Amazon isn’t making improvements fast enough.

In 2020, founder and then-CEO Jeff Bezos said the company was committed to become “Earth’s safest place to work”. Injury rates had spiked in 2019, reaching as high as 8.7 incidents per 100 workers, according to Amazon.

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