
Chief executives are vulnerable to the same forces buffeting their employees. Leadership is important, but so is efficiency – and cost-cutting. — The New York Times
SAN FRANCISCO: As artificial intelligence programs shake up the office, potentially making millions of jobs obsolete, one group of perpetually stressed workers seems especially vulnerable.
These employees analyse new markets and discern trends, both tasks a computer could do more efficiently. They spend much of their time communicating with colleagues, a laborious activity that is being automated with voice and image generators. Sometimes they must make difficult decisions – and who is better at being dispassionate than a machine?