McDonald’s turns to Google for AI chatbot to help restaurant workers

Called “Ask Pickles”, the bot will be trained on everything from manuals to data generated by equipment at restaurants. It will give workers guidance on the spot, potentially boosting productivity in an industry where every second counts. — Photo by Visual Karsa on Unsplash

McDonald’s Corp is turning to Alphabet Inc’s Google to build out a chatbot that will help its army of restaurant workers get quick answers on questions like how to clean an ice cream machine.

Called “Ask Pickles”, the bot will be trained on everything from manuals to data generated by equipment at restaurants. It will give workers guidance on the spot, potentially boosting productivity in an industry where every second counts.