‘I feel like I got duped’: Tesla price drop angers current owners

Tesla vehicles at a Tesla delivery center in Marina Del Rey, California, US, on Jan 13, 2023. Tesla Inc cut prices across its lineup in the US and major European markets in the carmakers latest effort to stoke demand after several quarters of disappointing deliveries. — Bloomberg

Marianne Simmons, a self-professed “Tesla fan girl”, bought her second electric vehicle from the company in September: a white, high-performance Model Y ringing in at more than US$77,000 (RM333,795). Then the company slashed prices and she realised she could have bought the same car today at US$13,000 (RM56,355) less.

“I feel like I got duped. I feel like I got taken advantage of as a consumer,” said Simmons, 32, a web designer in Naples, Florida. “Right off the bat, I’m out US$13,306 (RM57,681). It’s such a large reduction that it’s going to affect a lot of people who just bought a vehicle.”

That’s the reality facing owners of Tesla Inc vehicles after the company dramatically cut prices on its cars on Jan 12, part of a push from chief executive officer Elon Musk to qualify some models for US tax credits and increase sales volume in the face of weakening demand. For existing customers, the drop in prices of new models – some as steep as 20% – also means a hit to their vehicles’ once-impressive resale value.

“For any existing owner it’s a kick to the teeth,” said Ivan Drury, director of insights for research website Edmunds.com. “Anyone who bought a Tesla recently will feel an immediate impact and wish they leased it.”

Drury said the new-vehicle price cuts will hit used cars immediately and could lower values even further. New-car buyers want new-car smell, he said, so pre-owned prices could fall more.

Andrew Checketts, from Santa Barbara, California, said he took delivery of a seven-seater Model Y in early December after Tesla was “hounding” him with text messages promoting a US$3,750 (RM16,256) discount at the time. If he had waited one month, he could have bought the car for much less.

“I have solar scheduled to be installed soon. Really having a hard time giving Tesla any more of my money and can’t even look at the car this morning,” Checketts said in an email. He said he instead drove a Prius on Friday.

ALSO READ: Tesla faces protests in China from owners unhappy over price cuts

This is an age-old problem in the car business: Consumers buy a vehicle only to see a rebate advertised days later that would have saved them a few thousand dollars. This time it’s different because dealer discounts are often limited-time sales and Tesla’s cuts are larger than the typical rebate.

Its more expensive models took the biggest hit. Model Y base prices are down 20% to start at US$53,000 (RM229,755), while the performance edition of the car that Simmons bought is down 19%. The larger Model S sedan’s Plaid edition was cut 14%.

These downshifts in price also come as shareholders pressure Tesla and Musk to increase deliveries. The company missed sales targets for the last three quarters in a row, which has rattled investors already concerned about Musk’s stock sales and purchase of Twitter.

Analysts have noted that price cuts will weigh heavily on Tesla’s gross margins. Musk has said he is willing to chase volumes over margins. In a Dec 22 audio chat on Twitter Spaces, he said that shifting prices downward was the best way to grow Tesla’s unit volume.

The carmaker’s sales grew 40% last year to 1.3 million, which was shy of Musk’s 50% target. The company also said that it sold 405,278 vehicles in the fourth quarter, which missed the 420,760 average estimate compiled by Bloomberg. While Tesla is still growing, the company opened two new assembly plants last year and analysts have expressed worry that demand for vehicles is slowing.

Resale value of Tesla vehicles has also declined. The price of one-year-old Tesla models fell 26% in the second half of 2022, compared to 15% for all luxury brands, according to Manheim, the largest vehicle auction in the US. Three-year-old Teslas fell 30% versus a decline in 17% for other luxury brands.

Austin Flack, a television producer in Los Angeles, said he listed his 2018 Model 3 with the Full Self-Driving Beta software package for around US$51,000 (RM221,085) in December, but slashed that price to US$36,000 (RM156,060) as Tesla unloaded incentives near the end of the year. He said he’ll likely have to cut the price again to US$30,000 (RM130,050).

To be fair, Tesla owners like Simmons and Flack aren’t the only car buyers who have seen their vehicles’ resale values fall. Used-car pricing declined 15% in December after soaring the first two years of the pandemic, according to researcher Cox Automotive. New car prices meanwhile hit a record high average of nearly US$50,000 (RM216,750), according to Cox.

Tesla’s pricing has had ups and downs last year. The company raised prices by 3% to 5% in March when semiconductor shortages were causing production cuts across the auto industry and automakers and dealers both were getting top dollar on all vehicles.

Before the most recent cuts, the company reduced prices in December by US$7,500 (RM32,512) in the US, which led analysts to believe that demand for its EVs was softening and added to a rout in the shares that went on most of last year. This was on top of other price cuts in the US and China late last year.

The shares are down almost 65% in the past 12 months.

Jack Bradham, a cloud services developer in Charlotte, North Carolina, said he’s miffed that the black Model Y long-range edition vehicle he bought in December has been devalued.

Bradham, 46, said in a phone interview that he ordered the car late last year and said he was told he’d have to wait until January to get it. Then he got a call on Dec 10 from Tesla sales saying he could get a car around Christmas. He said he was excited for the early delivery and agreed to buy the US$69,000 (RM299,115) EV.

Now, he said, he should have waited because he may have gotten the discount if he took delivery in January; the same car now costs US$12,000 (RM52,020) less.

“There’s no one to contact. I called and tweeted to them, no response,” Bradham said.

Bradham said he hopes Tesla will give recent buyers some kind of a break, like free charging. Simmons said the company should offer the Full Self Driving feature for free.

They have little recourse.

“I would not buy a Tesla again,” Simmons said. “That’s saying a lot for me. I was a huge Tesla fan girl. I’d go with a competitor like Lucid or Rivian.” – Bloomberg

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