The logo of Amazon is seen on the company's logistics centre in Boves, near Amiens, France, April 8, 2022. REUTERS/Christian Hartmann
(Reuters) - Amazon.com Inc is planning to close several call centers in the United States in a move toward remote working, Bloomberg News reported on Wednesday citing people familiar with the matter.
The shift to remote working across most industries was accelerated by the COVID-19 pandemic with cloud call center companies such as Five9 Inc seeing a boom in business.
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