MCMC: More 4G sites, discontinuation of 3G led to drop in network-related complaints

However, as not all consumers are using devices that support 4G VoLTE, efforts will be stepped up to help increase awareness, it stated. — Freepik.com

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) received 40,863 network-related complaints from January to June, 66% lower than the same period last year.

In a briefing on the Jendela Q2 Report, MCMC chief operating officer Datuk Mohd Ali Hanafiah Mohd Yunus said 121,129 complaints were recorded in the first six months of last year.