Uber and Lyft drivers’ complaints are a startup opportunity

A file photo shows drivers taking part in a rally demanding more job security and livable incomes, at Uber and Lyft New York City Headquaters. Drivers for Uber and Lyft have long complained about issues from platform charges to employment status. — AFP

A number of upstart ride-hailing apps are taking on Uber and Lyft with the promise of treating drivers better.

Among them are Dallas-based Alto, which hires drivers as employees and gives annual compensation. Empower, based in McLean, Virginia, and Wridz in Austin, Texas give 100% of cab fares to the driver. The Drivers Cooperative in New York promises a share in the profits.