Seniors see opportunities and hazards in services offered online

By Andrea Löbbecke, Emilio Rappold and Jan-Uwe Ronneburger

For many seniors, it's challenging to access digital services and the coming of Covid-19 has greatly accelerated the problem. Photo: Andreas Gebert/dpa

MADRID/WIESBADEN: Seniors in the German town of Taunusstein were initially hesitant when the council presented them with a new bus service that users book online.

On the surface, everything about the service named Emil seemed promising: A bus with flexible travel times that users could book by app or online.

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