San Juan, 78, outside a bank in Madrid, Spain on Feb 8, 2022. The retiree notched his first victory in his campaign to keep in-person customer services at bank branches after Banco Santander, Spain’s largest lender in terms of global total assets, announced on Feb 9 that it would extend its teller opening hours for all customers by three hours. — AP
A pensioner and critic of online banking has claimed his first victory against Spanish banks with a protest campaign titled “I’m old, but I’m not an idiot”.
Just one day after 78-year-old Carlos San Juan surpassed the 600,000 signature mark with his online petition, the first major financial institution has reacted.
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