Rela denies automatic registration, to conduct internal investigation

A Rela volunteer on duty at Batu Lanchang market in Penang. Rela said it is aware of widespread concerns on the automatic registration issue that has gone viral on social media. — LIM BENG TATT/The Star

PETALING JAYA: Jabatan Sukarelawan Malaysia or Rela has denied allegations that it automatically registered individuals as members without their knowledge in a press statement issued today (June 15).

Rela explained that doing so violates Section 6(1) of the Personal Data Protection Act 2010.

The agency added that according to Section 7(1) on registration as Rela members based on the Malaysia Volunteer Corp (Act 752) 2012, any Malaysian citizen age 18 who are not members of the military or any other voluntary force must apply in writing to the Director General to be registered as Rela members.

Meanwhile Section 5(1) of the Emergency (Essential Powers) Act 1964 Essential Regulations (People’s Volunteer Corps) 1966 Amendment 1 February 2005, which has since been repealed, previously stated that all men in the 18-55 age range were liable to serve with Rela.

Rela said it is aware of widespread concerns on the involuntary registration issue that has gone viral on social media.

It announced that an internal investigation will be conducted into registration procedures that took place before Act 752 was enforced, stressing it will not compromise with any groups or individuals who have deliberately utilised personal data belonging to others for unauthorised purposes.

At the same time, Rela added that it is also in the process of whitelisting its membership list. Inactive memberships will be automatically cancelled after a five-year period.

However, the whitelisting process has been temporarily suspended as Rela is focusing on efforts to combat the spread of Covid-19. Those who are interested to extend their membership can submit their request in writing to the Director General.

The agency urged those who want to terminate their Rela membership to contact 03 8870 3770 or email

Previously, The Star reported that a number of Malaysians took to social media claiming that they have been registered as Rela members without their knowledge after performing checks on Rela online portal.

The Rela online portal today showed that the Check Membership page system is currently under maintenance.

According to the membership statistics on the official Rela portal, there are more than three million Rela members nationwide.

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