Uber hires prominent critic to focus on treatment of drivers

As an Uber employee, Rosenblat said her responsibility is to ‘get the company to take into consideration the experiences and point of view of drivers, especially at the product level’ and that her work will be informed by past research. — Reuters

Alex Rosenblat, an author and labour researcher, wrote for years about how Uber Technologies Inc obscures pay structures, surveils drivers and creates systems that facilitate discrimination against those workers. Now she works for Uber.

The ride-hailing company hired Rosenblat last month as head of marketplace policy, fairness and research. Her appointment, which hasn’t been previously reported, is part of an effort to reform Uber’s treatment of, and relationship with, its drivers.