The three major cable cuts which affected Telekom Malaysia Bhd (TM) customers in the northern region of Peninsular Malaysia have since been fixed, the telco said.
The national telecommunications company tweeted that the cables had been repaired as of 12am, Feb 4.
We are happy to inform that the damaged cables have been repaired and that services were restored in stages since 12.00 midnight, 4 February 2021. Since then, all affected services have been fully restored.— unifi (@unifi) February 4,2021
The company had earlier detected three damaged cables which resulted in Internet disruption and poor experience for Streamyx, Unifi mobile and fibre customers.
It stated that two cables were damaged by a utility company doing excavation work, while the third was damaged by vandals.
The damaged cables were located in Pantai Remis, Sitiawan, Tanjung Malim and Tapah in Perak.
Due to the complexity of the repairs, TM stated it had rerouted traffic to ensure customers experienced minimal service degradation.