Maxis denies slowing down Hotlink Internet speed during MCO as part of new FUP

Maxis said there was a ‘miscommunication’ on the Hotlink Unlimited FUP policy which only applies to certain situations. — LOW LAY PHON/The Star

PETALING JAYA: Maxis has denied claims that it reduced the speed of its Hotlink Unlimited prepaid service to 512Kbps (kilobits per second) during the movement control order (MCO).

The company issued a statement following reports that alleged it was throttling the speed from 8pm to 12am daily, purportedly because of MCO.