Nintendo sued by European gamers hampered by broken controllers

Some 25,000 gamers and other consumers across Europe, including France, Belgium and the Netherlands, complained about a ‘recurring technical problem with Nintendo Switch controllers, commonly referred to as Joy-Con Drift’, according to a statement on Jan 27. — Dreamstime/TNS

Nintendo Co faces a complaint from BEUC, a European consumer group, over what it calls “systematic problems” with the controllers for the company’s popular Switch games console.

BEUC said it filed a complaint with the European Union and national consumer protection organisations after evidence from users showed that in 88% of cases, “the game controllers broke within the first two years”.