Hong Kong anti-racism watchdog decries delivery apps customers requests for non-South Asian drivers


Deliveroo confirms deactivation of customer’s account over ‘wholly unacceptable’ delivery notes, while Foodpanda investigates similar incident. Equal Opportunities Commission says such requests for South Asian drivers not to deliver their food are within the law, but challenges the conduct. — SCMP

Hong Kong’s anti-racism watchdog has spoken out against customers requesting that their takeaway food not be delivered by South Asian drivers during the coronavirus pandemic, but will take no action since such conduct is not illegal.

Deliveroo on Jan 22 confirmed that a customer’s account had been deactivated over “inappropriate and wholly unacceptable delivery notes”, while rival company Foodpanda was investigating allegations of similar racist messages on its app.

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