UK labour unions work to find ways to bargain with AI’s black box

Employees who spoke to the UK’s Trades Union Congress said they’re beginning to encounter AI in all areas of their working life, from submitting their resumes and interviewing for jobs to getting shifts, customer queries and vacations assigned and having their performance analysed. Pic for illustration only. — Pixabay

Britain’s unions are trying to figure out how to protect their members from artificial intelligence programs they can’t see and may not even be sure are really there.

The UK’s Trades Union Congress, an umbrella group for British unions representing more than 5.5 million people, is forming an AI taskforce to lobby employers and regulators to increase transparency around where the technology is being deployed, and to offer workers recourse if they believe they’ve been discriminated against.