Survey: Americans want at-home delivery, won’t settle for delays

More than three-fourths of US consumers said they want their purchases to come right to their doorsteps, according to a new survey. — Dreamstime/TNS

Retail stores are ramping up all sorts of contactless options to make Americans comfortable spending this holiday season. But consumers who’ve gotten used to cheap at-home delivery aren’t willing to give it up.

More than three-fourths of US consumers said they want their purchases to come right to their doorsteps, according to the Accenture Holiday Shopping Survey released Oct 1. Just 11% of shoppers would choose the second-most popular choice, picking up at a local store, with even fewer interested in curbside collection or lockers.