Software provider to US governments, schools hacked with ransomware


Instructions posted inside a voting booth at an early voting site in Arlington, Virginia. Tyler said the attack had no impact on the software it hosts for clients, and the software it sells that displays election results is hosted by Amazon and so was not at risk. — Reuters

SAN FRANCISCO: Tyler Technologies said the hacking attack against it disclosed on Sept 23 used ransomware, which encrypts company files and demands payment to decrypt them again.

In a statement to Reuters, the vendor of software to counties and municipalities said the hacker only reached internal networks.

Tyler said the attack had no impact on the software it hosts for clients, and the software it sells that displays election results is hosted by Amazon and so was not at risk.

"We have confirmed that the malicious software the intruder used was ransomware. Because this is an active investigation, we will not provide any additional specifics relating to our incident response or our investigation at this time," said the company, based in Plano, Texas.

"All indications are that the impact of this incident is limited to our internal corporate network and phone systems, and that there has been no impact on software we host for our clients. Our hosted environment is separate and segregated from our internal corporate environment."

The company said Wednesday it had notified law enforcement and brought in security specialists.

The hack prompted wide concern among local officials because some of Tyler's programs are used to display election results, and US intelligence agencies recently warned that foreign governments might try to sow mistrust by altering sites that report votes, which is seen as easier than changing the results themselves.

Some clients also said they were worried the hacker could use Tyler's administrative access to breach local versions of its programs, such as those for dispatching emergency responders.

Though Thursday's disclosures make those scenarios less likely, they do not rule them out. Some national governments have worked in league with ransomware gangs or used the malicious programs as cover for espionage or destructive missions.

Tyler, the FBI and the Department of Homeland Security all declined to answer questions on the extent of the hack, the risk of related breaches and the suspected identity of the perpetrators. – Reuters

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 18
Cxense type: free
User access status: 3

ransomware

   

Did you find this article insightful?

Yes
No

Next In Tech News

‘Big Brother’ Amazon targeted in fight with Ambani over retailer
Google must disclose emails in Russian oligarch’s divorce
US tech firms can compensate gig-workers with equity under SEC proposal
Twitter plans to relaunch verification programme next year
The latest unicorn startup is a used car website in India
German minister: Amazon, pharma firms should help Covid-19 vaccine reach poorest
Five things to know about the EU tech rule revolution
Speedy deeds: Zanzibar goes digital to prove property ownership
This video game lets you curate an exhibit at the Birmingham museum
Google Search becomes more intuitive with contextualised results based on previous queries

Stories You'll Enjoy