CIMB: System upgrades for online banking portal to continue over weekend

CIMB apologised to users affected by intermittent access to CIMB Clicks on web browsers. — ZAINUDIN AHAD/The Star

CIMB has issued a statement apologising to customers who experienced difficulties accessing its CIMB Clicks service via web browsers earlier this week.

"This was due to the complexities faced during a planned system upgrade and modernisation to infrastructure to improve the stability and overall customer experience. Throughout this period, customers were still able to perform their transactions on our mobile app. We urge customers who have not downloaded the CIMB Clicks mobile app to do so," the company said in a statement to LifestyleTech.