CHICAGO: With Covid-19 ravaging the aviation industry, airlines and airports worldwide are reining in costs and halting new spending, except in one area: reassuring pandemic-wary passengers about travel.
"Whatever the new normal (...) it's going to be more and more around self-service," Sean Donohue, chief executive of Dallas-Forth Worth International Airport (DFW) in the United States, said in an interview.
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