Britain's Covid-19 app: The game changer that wasn't


A UK National Health Service employee shows a smartphone displaying the new NHS app to trace contacts with people potentially infected with the coronavirus disease (Covid-19) being trialled on Isle of Wight, Britain. NHSX testers were finding that while the app could detect three-quarters of nearby smartphones using Google's Android operating system, it sometimes could only identify 4% of Apple iPhones, according to government officials. — Reuters

LONDON: As Britain's Covid-19 infections soared in the spring, the government reached for what it hoped could be a game changer – a smartphone app that could automate some of the work of human contact tracers.

The origin of the NHS COVID-19 app goes back to a meeting on March 7 when three Oxford scientists met experts at NHSX, the technical arm of the UK's health service. The scientists presented an analysis that concluded manual contact tracing alone couldn't control the epidemic.

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