Classes covering everything from English to phonics to dance were the subject of more than 250 complaints after providers demanded students accept online versions amid the coronavirus pandemic rather than provide refunds, Hong Kong’s consumer watchdog has found.
One complaint said a HK$7,200 (RM3,970) Latin dance course had required students to practise their moves in front of a computer screen in their tiny flats, while a 90-minute face-to-face language course was chopped to just 15 minutes online.
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