Australia fines Sony US$2.4mil for refusing refunds on faulty PlayStation games


A court has ruled that a unit of Japan's Sony Corp broke the consumer law by denying customers refunds for faulty PlayStation games. — Reuters

A court has ruled that a unit of Japan's Sony Corp broke the consumer law by denying customers refunds for faulty PlayStation games and ordered the company to pay a A$3.5mil (RM10.4mil) fine, Australia's consumer watchdog said.

The Australian Competition and Consumer Commission (ACCC) had filed a lawsuit against Sony Interactive Entertainment Network Europe Ltd in May last year for telling four customers it did not have to provide refunds for faulty games after they had been downloaded, or more than 14 days since purchase.

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