Zoom’s pledge to work with law enforcement spurs online blowback

Yuan’s remarks struck thousands of people on social media as tone-deaf, coming as marches against police brutality have clogged many US cities since Floyd’s death. — Bloomberg

Zoom’s chief executive officer Eric Yuan’s comments that the software company would work with law enforcement by not encrypting free calls using the popular video-conferencing service hit a nerve with some users, drawing criticism amid nationwide protests about the role of police in the US.

Yuan, on a conference call on June 2, said Zoom Video Communications Inc’s efforts to provide the highest standard of digital security, called end-to-end encryption, would go to paying customers rather than the millions of people who use the app without charge for yoga classes, weddings, religious services and other social and business gatherings.