Maxis Fibre users complain they are unable to access Twitter, gaming servers (Update: Issue fixed)


Maxis Fibre is a broadband plan with unlimited data priced at RM89 for 30Mbps, RM129 for 100Mbps, RM219 for 500Mbps and RM299 for 800Mbps. — RAJA FAISAL HISHAN/The Star

Maxis released a statement, saying “We have identified the root cause of the recent fibre issue experienced by some of our customers, which was due to our partner’s submarine cable. We are pleased to inform that the service has since been restored. We apologise for the inconvenience.”

Maxis Fibre users tweeted that they are facing issues with the broadband service, with some claiming that they couldn't t access Twitter and connect to gaming servers like Ubisoft's.

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