Robots and new technologies become mainstays in Hong Kong malls, offices as landlords adapt to pandemic

Social distancing rules and work-from-home regime have renewed pressure on businesses amid infection fears. Swire Properties, Hysan, JLL and Sunlight Reit among managers who have deployed technologies to reduce human contact. — SCMP

Landlords in Hong Kong and mainland China are embracing new technologies with greater urgency as many are struggling with dwindling retail footfall and rents amid the coronavirus pandemic.

Social distancing rules and work-from-home regime have renewed pressure on businesses, after social unrest and the viral outbreak sent the retail sector into a free fall. Some landlords have now deployed machines to replace humans, on top of offering rent concessions to help retailers beat the slump.