Huawei proceeds with Mate Xs Sales Launch on March 20 as it debuts VIP home delivery service

  • Branded
  • Thursday, 19 Mar 2020

Huawei Mate Xs comes with extra three months screen replacement warranty

THE movement control order issued by the Malaysian government that went into effect Mar 18 is a necessary measure to curb the rising number of Covid-19 cases in the country.

Huawei too has taken measures to ensure that no one misses out on its latest flagship foldable device, the Huawei Mate Xs.

Its sales launch tomorrow Mar 20 will still proceed, with the multinational technology company providing VIP home delivery service for buyers.

First VIP home delivery service

Placing its customers’ health and safety first, Huawei is rolling out its delivery service for the first time.

This service will send every purchased set of the Huawei Mate Xs from its e-commerce store right to the customers’ doorstep. Huawei says this ensures its customers fully enjoy this foldable smartphone.

Huawei ramped up its e-commerce capabilities in order to enable more efficiently delivery to meet the heightened demand of it Huawei Mate Xs,

Customers can choose either to have theirs delivered right to their doorstep or collect their units after ordering online from Huawei stores of their preference.

Dispatchers will have masks on at all times during the delivery to ensure the safety and health of the customers.

They will also call customers ahead of their arrival and will sanitise the parcel in full view of customers before handing over the units.

Customers will also be able to enjoy after sales service via contact details provided.

Unpacking the latest on-the-edge device from Huawei, the Mate Xs.Unpacking the latest on-the-edge device from Huawei, the Mate Xs.

Three Months Warranty on Screen Replacement

Committed towards assuring its customers have peace of mind in this period of travel restrictions, Huawei offers a one-time screen replacement within three months from date of purchase of the new Huawei Mate Xs.

This covers accidental damage caused by dropping of the smartphone, falls and other collisions.

It does not cover damage resulting from unauthorised disassembly or repair, device misuse and abuse, improper installation or device modification, damage caused by food or liquid spills, corrosion, rust or plugging to the wrong voltage.

The three months warranty comes on top of other perks that are included in the purchase of the Huawei Mate Xs – including a pair of Huawei’s Freebuds 3 worth RM679 and an Envelope Leather Case for Huawei Mate Xs worth RM299.

The Huawei Mate Xs stands out in many ways:

Multi-window technology for better multitasks

Huawei Mate Xs’ large screen lets you do even more and be more productive.

Reply emails on the fly while attending calculations that’s based on a layout plan on a separate open document – all those presented on one screen, thanks to the revolutionary Multi-Window technology.

You can even drag and drop files, share photos between apps without having to minimise one app to switch to another.

Plus, apps that support the App Multiplier feature can show two instances of the same app simultaneously, allowing you to make full use of the big screen.

This Multi Window feature also lets you pin apps on the phone’s dock screen, where you can then select and switch among them for faster access.

Incredibly flexible but extremely sturdy, opens up into FullView Display

Huawei’s Mate Xs is the world’s first and only foldable mobile phone to use the tougher, sturdier version of its unrivalled Falcon Wing Hinge technology.

Using a zirconium-based liquid metal that greatly improves its strength, the hinge can contract and extend itself with amazing fluidity, transforming the device seamlessly from a six-inch smartphone into a totally flat eight-inch tablet.

When unfolded, the Huawei Mate Xs shows off its near-borderless view with a screen that comes with a protective outer layer, made of double aerospace-grade optical polyimide – a unique material that costs more than gold.

Connect to 5G network, anywhere

Leading the 5G revolution, Huawei is trail-blazing is the future of wireless internet, as the world’s largest telco network equipment supplier.

The Huawei Mate XS supports both standalone (SA) and non-standalone (NSA) 5G networking modes and comes with 5G + 4G dual-SIM-card standby technology. That means wherever in the world there’s 5G, you’ll have it too, and where there isn’t any yet, you’ll still stay connected.

Super-fast, extremely powerful

The Huawei Mate Xs is an absolute powerhouse that uses Huawei’s flagship SoC, the Kirin 990-5G chipset with 7nm +EUV technology.

It is then fuelled by a 4500Ah battery that supports Huawei’s TÜV Rheinland certified 55W super-fast charging technology.

That effectively enables you to plug in your phone for half-an-hour while you brew some coffee, come back and be presented with an almost fully charged battery.

To protect your device against overheating, Huawei Mate Xs uses a proprietary flying fish-inspired cooling technology that’s made up of a malleable graphite material that folds perfectly with the device and distributes heat evenly across it.

Always have the best shot

The Huawei Mate Xs is the first foldable smartphone in the world to come with an integrated front-rear camera with real-time framing support using the Smart Mirror shooting mode.

So, whether you’re taking a selfie or a picture using the rear camera – you’ll be using Huawei’s impressive SuperSensing Quad Camera.

It packs four Leica cameras into a powerful combo; a 40MP main camera, a 16MP ultra-wide angle camera, an 8MP telephoto camera and a 3D depth sensing camera.

The system also supports AIS and OIS super image stabilisation, 30x hybrid zoom capabilities, and is able to meet a maximum ISO of 204,800.

Ready for the Malaysian market

Huawei users can now download their favourite apps, such as Facebook, WhatsApp, WeChat, TikTok, Lazada, AirAsia Big, JOOX, Dahmakan, Touch’nGo and many more using the Huawei App Gallery,

This first-party app store is continually updated with the top apps that Malaysians cannot live without.

The App Gallery is ready and completely safe to use, equipped with a cool new feature called QuickApp that users can launch apps without installing them into their phones, saving precious phone storage space. For that, users are reminded to claim their free 50GB Huawei Cloud.

Watch the YouTube video below or click on this Facebook link to see how some Malaysian celebrities reacted the first time they experienced the Huawei Mate Xs:

One-to-one customer support

Huawei wishes to assure its customers that its support services are operating as per usual and are ready to serve every day, including public holidays.

One-to-one assistance is available on the following channels: call the hotline at 1-800 220 086 (9am-9pm), chat live via Support App or Support Webpage (9am to 6pm), chat on Huawei Mobile Facebook page (9am-6pm), email to or WhatsApp to 012-685 5652 (9am-6pm).

For details, visit

Article type: free
User access status:

Did you find this article insightful?


66% readers found this article insightful

Across The Star Online