Covid-19: Twitter escalates moderation of misleading content around virus


  • Twitter
  • Thursday, 19 Mar 2020

The company will require users to remove tweets that deny expert guidance, encourage fake or ineffective treatments and preventions or falsely purport to be from experts or authorities. — AFP

Twitter Inc said on March 18 that it’s expanding its content moderation rules to capture more forms of misinformation around the novel coronavirus, following a similar escalation of measures from Facebook Inc earlier in the day.

The company will require users to remove tweets that deny expert guidance, encourage fake or ineffective treatments and preventions or falsely purport to be from experts or authorities. The goal is to capture anything “that increases the chance that someone contracts or transmits the virus”, it tweeted. Twitter will also take action against claims alleging that particular groups or nationalities are more susceptible to Covid-19, calling out anyone suggesting that Chinese people are more likely to have the disease.

For its part, Facebook is putting a Covid-19 information page at the top of users’ feeds and disseminating verified material from trusted sources such as the World Health Organisation. The two social media giants are focal points for discussion of the issue, which spans the spectrum from helpful and informative to harmful and malicious.

Twitter has historically been reluctant to remove or censor tweets and it continues to use similar language, calling its measures an effort to “protect the conversation”. But the company is now broadening its definition of harm to include more categories of potentially misleading content and act upon them. It’s also increasing its use of automated moderation, echoing a move adopted by Facebook and Google’s YouTube. — Bloomberg

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
   

Did you find this article insightful?

Yes
No

100% readers found this article insightful

Next In Tech News

Nvidia forecasts revenue above expectations on demand for graphic chips
GameStop stock doubles in afternoon; even Reddit is surprised
ByteDance names new global head of R&D at TikTok - sources
Lyft focuses on aged citizens with feature to book rides by call
India plans new social media controls after Twitter face-off
Apple supplier Foxconn teams up with Fisker to make electric vehicles
MAF: Syndicates now resorting to drones for criminal activities
Singapore trials Smartphone app offering mini check-ups
Facebook to invest $1 billion in news industry after Australia row
Malaysian parents cite concerns as online scammers target children during pandemic

Stories You'll Enjoy


Vouchers