Facebook has removed 188 groups and disabled 24 user accounts whilst eBay has permanently banned 140 users since the summer, according to the CMA. — Reuters
LONDON: Facebook and eBay have promised to better identify, probe and respond to fake and misleading reviews, Britain's Competition and Markets Authority (CMA) said on Jan 8 after pressing the online platforms to tackle the issue.
Customer reviews have become an integral part of online shopping on several websites and apps but the regulator has expressed concerns that some comments may not be genuine.
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