BANGKOK: The use of facial recognition technology at a popular Indian cafe chain that triggered a backlash among customers, led to calls from human rights advocates on Nov 25 for the government to speed up the introduction of laws to protect privacy.
Customers at Chaayos took to social media during the last week to complain about the camera technology they said captured images of them without their consent, with no information on what the data would be used for, and no option to opt out.
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