Uber Technologies Inc is adding video and audio recording for more trips – a move designed to make the service safer and help settle disputes, but which has triggered privacy concerns about the personal information the ride-hailing giant collects.
Uber began offering some drivers the option to install dashboard cameras in their cars this summer, and next month will launch a pilot programme in Brazil and Mexico to let riders and drivers opt to record audio in a car. Both early stage experiments are part of Uber’s push to better protect riders and drivers following reports of sexual assaults, physical assault and robbery.