Disney+ customer service still experiencing ‘high volume’ of help inquiries

At launch, Disney includes nearly 500 movies and 7,500 TV episodes from Disney, Pixar, Marvel, Star Wars, National Geographic, and other brands, including originals like The Mandalorian, which data shows has piqued interest among viewers. — AFP

LOS ANGELES: Disney+ got off to a rocky start with widespread technical problems for the streaming service on launch day – and a week later, the company says it's still seeing a high level of incoming calls from users who are having problems.

Disney announced one day after the launch that more than 10 million people had signed up for Disney+ over the past few weeks, a surge that the media conglomerate blamed for the technical snafus. The issues included users being unable to log in to the service at all, or not being able to access specific content or features.