Apple had hundreds of contractors listening to Siri in a process called 'grading', but the company suspended the programme a few weeks ago after some consumers raised concerns. — AFP
Apple Inc apologised for privacy mishaps surrounding its Siri voice assistant and said that it would no longer retain audio recordings of Siri interactions, among other changes.
The announcement follows criticism of the iPhone maker and other technology giants for employing humans to listen to recordings of user interactions with voice assistants in a bid to improve the product. Apple had hundreds of contractors listening to Siri in a process called “grading”, but the company suspended the programme a few weeks ago after some consumers raised concerns. It plans to reinstate the practice after making a few changes in software updates this fall that will give users more control over their privacy.
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