Netflix's free trial offer being resold for profit


Many users are alleging that their Netflix accounts have been compromised. — Dreamstime/TNS

Netflix’s free 30-day trial offer is being manipulated by errant individuals who are reselling it to other users for a fraction of the price of paid plans.

Currently, the social media scene is abuzz with offers for Netflix subscriptions at only RM5 or RM10 a month, a steal compared to the monthly RM33 to RM51 plans by the streaming platform.

A Twitter user by the name Shushi (@5husy) admits to creating multiple email addresses to sign up for new Netflix trial accounts for the purpose of reselling.

As the same email address cannot be used to open multiple accounts, Shushi has to constantly generate new addresses.

When a potential buyer questioned why the email addresses have "funny" names, Shushi replied there is no time think of proper ones. When asked on WhatsApp, Shushi said that he has been offering this service for about three months. Another operator Mistasadam offers two packages: Package A at RM10 for one user, and Package B at RM25 for four users.

When contacted via WhatsApp, Mistasadam said that the logon details will be provided after the payment was made.

Every month the customer has to reach out to Mistasadam to get a new logon, and since there isn’t a contract, users can discontinue the plan at any time.

“But I have many repeat customers,” he said. It is not clear how Mistasadam gets new profiles each month.

He insisted that he does not steal logons from others, and said that there isn’t any proof to say otherwise.

“If I was stealing the accounts, there would have been reports by now. The tweet is still on my wall,” he said referring to the tweet that offers the service.

His Twitter account was suspended after the conversation. Nevertheless, he is still contactable via WhatsApp and continues to offer his service.

Despite operators like Shushi and Mistasadam insisting that they aren’t stealing Netflix accounts, there have been many complaints on social media about accounts being hacked.

These users allege that their account is being accessed from different places than where they are currently, and claim they have not shared their login info with anyone else.

Twitter user @QistinaSidek took to social media to complain about how her brother’s profile on Netflix was changed from “Ashraf” to “Adib”. The account was also accessed from Johor and Perak – not from where she and her family are based. Netflix is aware of this situation and is investigating, a spokesperson says in a statement. “If you suspect someone has used your Netflix account without your permission, check your account for signs of unauthorised activity,” the spokesperson adds.

Users can learn how to check their recent viewing activity or device streaming activity here or contact Netflix for assistance.

“If you’re seeing unexpected streaming activity on your Netflix account and none of your devices have been stolen, we recommend you change your Netflix password to make sure no one else can access your account without your permission,” the statement reads. Netflix also advises users to sign out of all devices connected to their account in order to disconnect any unauthorised devices.

We have reached out to the Malaysian Communications and Multimedia Commission (MCMC) for its response on this issue.
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