US FTC urged to probe ‘secret surveillance scores’ used against shoppers, job and housing applicants


  • TECH
  • Thursday, 27 Jun 2019

View of a Home Depot store located in Gilbert, Ariz. on May 8, 2018. A California consumer nonprofit has complained to the FCC that many companies, including Home Depot, use secret surveillance to determine how much to charge certain consumers when they shop online for products or services. (Mbr Images/Dreamstime/TNS)

It’s possible your data is being used against you as you shop, travel or apply for jobs and housing, according to a new complaint filed with the US Federal Trade Commission. 

The Consumer Education Foundation, a California non-profit, is urging the FTC to investigate companies’ use of what it calls secret surveillance scores to determine how much to charge certain consumers when they shop online for products or services, or to deny them customer service, jobs or housing. 

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