Faster, stronger, safer


  • TECH
  • Thursday, 27 Jun 2019

With new superfast fibre speeds, complex applications can now run easily and safely.

FIBRE optic broadband can deliver significantly faster broadband speeds than conventional broadband services, and is growing in coverage and popularity, making our connection to the Internet faster than ever.

The availability of high-speed fibre, with speeds up to 800Mbps, allows businesses to increase their productivity and efficiency.

Before these superfast speeds were available , emails had to be kept small and images were usually sent at relatively low resolutions (10MB or less); there were limits to instant messaging, and data mining was kept to a minimal amount.

However, with these new superfast speeds (Maxis ONEBusiness Fibre, for example, offers 300Mbps, 500Mbps, 800Mbps), complex applications can now run more easily and safely.

What this means is that much larger file attachments are able to transfer at much higher speeds; there are on-the-air software updates, high-res images and HD videos can be sent easily, video streaming, conferencing and HD CCTV videos are all manageable. What’s more is that file sharing, cloud applications and big data analytics also come into the picture and there can be real-time backing up of data.

Simply put, you are guaranteed stability, increased productivity and your business never has to stop, especially when it’s backed by Maxis’s fibre’s wireless back-up. Businesses can enjoy peace of mind, knowing that the Internet stays always on. This is important for businesses, especially those related to e-commerce.

Safety first

No doubt, with increased exposure to the Internet, businesses have become more susceptible to phishing sites and malware.

According to a report last year, 61% of companies suffered job losses because of cyber security attacks, while 62% of enterprises put off digital transformation efforts due to fear of cyber risks.

Thankfully Maxis ONEBusiness Fibre comes with robust Internet security, powered by Cisco. When you sign up with selected Maxis ONEBusiness Fibre plans, this feature is included for free so you never have to worry. Even if you’re not sure about cybersecurity or how to protect your business online, there’s no need to worry as Maxis takes care of this for you. Maxis Internet Security allows businesses to create custom lists of URLs to allow or block for granular control, provide usage reports and prevent malware, ransomware and as well as block phishing sites.

The VoIP way

Another way companies can benefit from high-speed fibre is by moving their traditional phone systems to an Enterprise grade IP voice system or Voice over Internet Protocol (VoIP). Markets around the world such as in the United States, Europe and Japan are already switching to IP communications.

What’s the difference? With traditional fixed lines, you’ll have noticed that voice packages can be more expensive, and you’ll need to invest in setting up your network which may include a PABX system - a branch exchange, telephones and fax machines.

While many are still using these systems, they are fast becoming “old technology” and phasing out.

By using IP voice on the other hand, you are more than likely to experience savings on call costs and hardware costs, while enjoying greater flexibility of features.

Why switch?

The reasons are obvious for small businesses.

Experts say that you can save up to almost 40% in call costs. IP voice can also support a large number of users and the system is easily scalable when your staff number grows.

In the near future, there will surely be more exciting apps and tech to look forward to as well, which will be able to provide the functionality of your IP voice service on your smartphone. This is great for employees who are on the go.

Maxis is offering two types of IP voice solutions: Maxis ONEBusiness VoiceConnect for small and medium companies; and Maxis ONEBusiness VoiceSIP for corporations or larger SMEs.

What to look out for in a service provider?

Should you decide to make the jump to fibre for your business, it’s best to know what to shop around for. In a nutshell, the key ingredients a service provider should offer are convenience, reliability,free hardware, support and attractive packages:

• Convenience - look for an end-to-end solutions provider that can provide both fibre and IP voice service

• Reliability - a provider that offers both fibre and IP voice with a wireless back up so there is no downtime for the Internet and voice calls;

• One that provides fit-for-purpose devices and adapters to connect the devices to the Internet router, as well as phones that allow call forwarding and call transfer;

• Quick set-up time with experts to support for a worry free installation, on-boarding, 24/7 trouble shooting;

• Attractive call packages that can help lower your operating costs.

Maxis is offering three speeds for ONEBusiness fibre: 300Mbps (RM199/mth), 500Mbps (RM269/mth) and 800Mbps (RM299/mth). With these superfast fibre packages, fixed voice packages have also become much more affordable, thanks to shared minutes across all lines, zero charges for setup, and free phones.

For more information on IP voice packages, or expert advice go to business.maxis.com.my/businessfibre

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