Consumer bodies seek to force Alibaba portal to honour EU shoppers’ rights


  • TECH
  • Friday, 17 May 2019

A logo of Alibaba Group is seen at an exhibition during the World Intelligence Congress in Tianjin, China May 16, 2019. REUTERS/Jason Lee

BRUSSELS: Consumer bodies from Belgium, France, Italy, the Netherlands, Portugal and Spain on May 17 urged their national consumer protection agencies to act against Alibaba's online shopping portal for allegedly setting unfair terms for EU users.

The complaints against Chinese e-commerce giant Alibaba's AliExpress echoed a similar grievance by the Luxembourg consumer body to its national authority earlier this year which wants the issue to be tackled on a European level.

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