(FILES) In this file photo taken on September 20, 2018 an Echo Sub and Echo Inputs, part of Amazon's push towards giving audiophiles Alexa connectivity, are on display in Amazon's Day 1 building in Seattle. - Amazon has been reported to listening to audio clips from Alexa-powered speakers that last up to nine hours, it was announced on April 12, 2019. (Photo by Grant HINDSLEY / AFP)
An Amazon.com Inc team auditing Alexa users’ commands has access to location data and can, in some cases, easily find a customer’s home address, according to five employees familiar with the programme.
The team, spread across three continents, transcribes, annotates and analyses a portion of the voice recordings picked up by Alexa. The programme, whose existence Bloomberg revealed earlier this month, was set up to help Amazon’s digital voice assistant get better at understanding and responding to commands.
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