YouTube executives ignored warnings, letting toxic videos run rampant

FILE- In this Feb. 28, 2017, file photo YouTube CEO Susan Wojcicki speaks during the introduction of YouTube TV at YouTube Space LA in Los Angeles. YouTube’s year-in-review video within a week earned the unwelcome distinction of becoming the most disliked video on its own platform, ever. Wojcicki acknowledged in a February blog post that the video had missed the mark. (AP Photo/Reed Saxon, File)

A year ago, Susan Wojcicki was on stage to defend YouTube. Her company, hammered for months for fuelling falsehoods online, was reeling from another flare-up involving a conspiracy theory video about the Parkland, Florida high school shooting that suggested the victims were “crisis actors”. 

Wojcicki, YouTube’s chief executive officer, is a reluctant public ambassador, but she was in Austin at the South by Southwest conference to unveil a solution that she hoped would help quell conspiracy theories: a tiny text box from websites like Wikipedia that would sit below videos that questioned well-established facts like the moon landing and link viewers to the truth. Wojcicki’s media behemoth, bent on overtaking television, is estimated to rake in sales of more than US$16bil (RM65.33bil) a year. But on that day, Wojcicki compared her video site to a different kind of institution. “We’re really more like a library,” she said, staking out a familiar position as a defender of free speech. “There have always been controversies, if you look back at libraries.”