AI fail: Japan’s Henn-na Hotel dumps ‘annoying’ robot staff, hires humans

The dinosaur receptionists at Japan's Henn-Na Hotel have gone extinct.

Japan’s cutting-edge Henn-na Hotel chain – staffed largely by robots – is mothballing many of its androids because they break down frequently, are expensive to maintain and annoy the guests.

The robots that act as front-desk staff, cleaners, porters and in-room assistants are being replaced by more traditional human staff, a company official confirmed, although the chain is pushing ahead with plans to develop a new generation of robot employees and plans to open new properties across Japan.