Three ways social media companies could clean up their acts, if they wanted to


As their first move, social media companies like Facebook could stop allowing their ad services to be used as freewheeling experimental laboratories for examining their users

Facebook is in crisis mode, but the company can take major steps to fix itself – and the global community it says it wants to promote. Facebook founder, CEO and majority shareholder Mark Zuckerberg need not wait for governments to impose regulations. If he and other industry leaders wanted to, they could make meaningful changes fairly quickly.

It wouldn’t be painless, but Facebook in particular is in a world of hurt already, facing criticism for contributing to civil unrest and sectarian turmoil around the world, delayed responses to disinformation campaigns, misleading users about data-handling policies, and efforts to discredit critics – not to mention a budding employee revolt.

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