LOS ANGELES: Patrick Walker, Facebook’s director of media partnerships for the EMEA region, said Nov 20 that the company had “made a number of mistakes” and “learned the hard way” during recent crises as it tried to balance access to its platform with screening harmful content and messages.
Walker said that there had “been a huge upswell of support internally” for COO Sheryl Sandberg but that Facebook employees have quizzed her and CEO Mark Zuckerberg on questions raised by The New York Times’ recent investigation into how the company responded to the scandals surrounding misinformation on the platform and misuse of data.