The ambassadors reassure critics that they make enough money to live and are allowed to take bathroom breaks.
Amazon is taking an out-of-the box approach to answering its critics – paying workers to be "ambassadors" and tweet full-time about how satisfied they were at their jobs.
One worker who Amazon says used to pack boxes at its warehouse in Jacksonville, Florida, tweeted about air circulation at the online retailer's warehouse being "very good." Plus, the worker whose account gives her name as Shauntrelle, says workers there get two 30-minute breaks during their 10-hour shifts, something she calls "a benefit."
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