A year after Amazon takeover, Whole Foods still hasn’t shed its whole paycheque status

A Whole Foods Market in Detroit. A year after Amazon acquired the grocery company, shopping at Whole Foods still claims as much of your paycheck as before, unless you're an Amazon Prime member. (Terrence Antonio James/Chicago Tribune/TNS)

Amazon's blockbuster deal to buy Whole Foods Market for US$13.7bil (RM56.30bil) last August was met with much fanfare about lower prices. 

The Internet giant, which has dominated the retail industry by undercutting its rivals, immediately slashed prices of some items after acquiring the notoriously expensive grocery chain. The cost of organic Fuji apples, for example, fell 43% on the first day of Amazon's ownership. 

The quick cuts prompted some observers to assert that Whole Foods had officially shed its pricey reputation. “The days of 'Whole Paycheque' are over,” declared the Washington Post, the newspaper that has the same owner as the grocery, billionaire Jeff Bezos. 

One year later, though, shopping at Whole Foods will still cost you much of your paycheque – unless you're an Amazon Prime member. Whole Foods prices have fallen modestly overall, and the grocery is still more expensive than much of its competition, research shows. 

Whole Foods prices fell 2% year-over-year in July, according to Morgan Stanley. A basket of 60 items including fresh and processed goods cost US$195, roughly 13% more – or US$22.49 (RM92.44) – than at a typical conventional grocery store. Driving that premium were the grocery's protein products – eggs, chicken and beef – which were 28% costlier than the competition's, Morgan Stanley's analysts found. 

An earlier study by Gordon Haskett Research Advisors found that prices were effectively flat from November to March at a Whole Foods store in Princeton. The price of 108 items fell 0.1%, or 40 cents, from US$408.23 (RM1,677.95) to US$407.83 (RM1,676.30), during the four-month period. 

“When Amazon bought Whole Foods, everyone thought ... 'Now I'm going to be able to buy quality stuff at Whole Foods at Amazon prices',” said Kevin Brasler, executive editor of Consumers' Checkbook, which recently conducted its own grocery price study in the Philadelphia area. “They've lowered prices based on our most recent research, but not a lot.” 

A Whole Foods spokesperson did not respond to requests for comment. The chain, with 467 US stores including nine in Southeastern Pennsylvania and three in South Jersey, recently rolled out new perks for Prime members that will give Amazon's loyal customers special discounts. Consumers who pay US$119 (RM489) per year for Prime can save 10% off sale items and some other products at Whole Foods. 

Prime members can also receive 5% cash back on Whole Foods purchases when using an Amazon-branded Visa rewards card. And Amazon included Whole Foods in its Prime Day festivities last month, giving Prime members a US$10 (RM41) Amazon.com account credit if they spent US$10 (RM41) in the store. 

Some industry analysts say linking Whole Foods to Prime could be a game-changer as Amazon looks to snag a larger share of the US$800bil (RM3.28tril) grocery market. Whole Foods has less than a 2% share of the fragmented food retail market. 

“We believe that the inclusion of Whole Foods in Prime Day was a watershed event, driving Prime members to shop at Whole Foods with prices that were even below some supermarkets, and driving Whole Foods shoppers back to Amazon to participate in Prime Day,” Wolfe Research analyst Scott Mushkin wrote in July. 

Roughly 62% of Whole Foods shoppers are Prime members, Morgan Stanley reported in May. 

That survey also found that Whole Foods hasn't shaken its “Whole Paycheque” moniker since the Amazon takeover. About 70% of people who don't shop at Whole Foods say it's too expensive. 

Brasler, the Consumers' Checkbook editor, said Whole Foods is still the most expensive supermarket chain in greater Philadelphia. The non-profit publication plans to release all of its findings on regional grocery prices after Labor Day. 

Brasler said Amazon has lowered prices at area Whole Foods stores, especially in the produce department, where it's now competitive against major chains like Acme. 

But Whole Foods still has a long way to go before competing against the likes of Wegmans, which Brasler said gives consumers “the best of both worlds” – low prices and high-quality food. 

“When you start off 40% to 45% more expensive than Wegmans, to lower your prices even by a double-digit number doesn't do much for you if you're a shopper,” Brasler said of Whole Foods' recent price cuts. 

Brasler said the best way for consumers to save money on groceries is to shop at cheaper stores or wholesale clubs like BJ's or Costco, if you don't waste the larger quantities of food. 

But Brasler says it's hard to persuade consumers to change their grocery shopping habits. 

“With supermarkets, people have made up their minds,” Brasler said. – The Philadelphia Inquirer/Tribune News Service

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