Tech giants still stumbling in the social world they created

Social media bans of conspiracy theorist Alex Jones have thrust Facebook, YouTube, Twitter and others into a role they never wanted

Who knew connecting the world could get so complicated? Perhaps some of technology’s brightest minds should have seen that coming.

Social media bans of conspiracy theorist Alex Jones have thrust Facebook, YouTube, Twitter and others into a role they never wanted – as gatekeepers of discourse on their platforms, deciding what should and shouldn’t be allowed and often angering almost everyone in the process. Jones, a right-wing provocateur, suddenly found himself banned from most major social platforms, after years in which he was free to use them to promulgate a variety of false claims.