Amazon's the biggest in online shopping, but not always the best


An Amazon.com Inc. package sits before delivery at the United States Postal Service (USPS) Joseph Curseen Jr. and Thomas Morris Jr. processing and distribution center in Washington, D.C., U.S., on Tuesday, Dec. 12, 2017. The USPS said it expects to deliver over 15 billion total pieces of mail this holiday season with expanded Sunday delivery operations in certain areas, delivering over six million packages each Sunday in December. Photographer: Andrew Harrer/Bloomberg

Amazon.com Inc’s dominance in online retail is clear to see: The so-called Everything Store captures 49% of retail e-commerce sales in the US, thanks in large part to its 95 million-strong army of Prime customers, who in July contributed to an estimated US$4bil (RM16.31bil) spent globally in just 36 hours during a promotional binge that Jeff Bezos created out of thin air. 

For comparison, that’s more than Church & Dwight, maker of Arm & Hammer baking soda and Trojan condoms, generates in a year. 

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